Shipping
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Shipping
We will manufacture and ship your order within 3 business days.
We have accounts with USPS, UPS, DHL and FedEx. As a general rule, we will use whichever carrier is the best option, balancing price and delivery time.
Standard Pricing
Inside the U.S.
We cover standard ground shipping for all cases within the U.S., i.e. shipping is included with your purchase. When ordering, you will note that there is no additional charge for shipping.
Outside the U.S.
Shipping outside the U.S. will be charged when you place your order.
Specific shipping questions: Email service@matrix3dlabs.com.
Expedited (Rush) Shipping (Inside or Outside of U.S.)
You may choose expedited shipping options when placing your order on our website. When expedited (Rush) shipping is ordered, we reserve the right to choose the carrier.
Carriers
U.S. and Canada
We typically use UPS ground in the U.S. and Canada. Shipping time is usually 3 to 5 business days, depending on the destination.
Outside the U.S. and Canada
We will use whichever carrier (UPS or DHL) provides the best combination of shipping time and pricing.
Economical Shipping
In order to minimize costs and adhere to carrier contracts and packaging limitations, if you have multiple orders/cases we may bundle them as we deem appropriate. We will always strive to provide the best service and shipping for our customers.
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Contact Information
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
Matrix 3D Labs, LLC
801-368-3172
United States
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